Privacy Policy
Introduction
Welcome to Wonder Ticket, the exclusive engagement and prediction contest platform brought to you by Wonder Cement Limited. By accessing and participating in Wonder Ticket, you agree to the terms outlined in this Privacy Policy.
We respect your privacy and are committed to protecting it. This policy explains how we collect, use, store, and share your personal information when you participate in the Match Prediction Contests, Mega Prediction Contests, and Bumper Prediction Contests associated with TATA IPL 2025.
Who All are Covered
All persons ("Covered Persons"), whose personal information is either collected/received/possessed/stored/handled by Wonder Cement Limited or who visit our platform and provide information, are covered under this Policy.
Definition of Personal Information
"Personal information (PI)" means any information that relates to a person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate / person, and is capable of identifying such person.
However, the personal information shall not include:
- Any information or data collected by Wonder Cement Limited or that is made or caused to be made publicly available by the person/entity or
- Any data which is made publicly available by virtue of an obligation under any law for the time being in force in India
Information We Collect
We may collect and process the following types of personal information:
1. Information Provided by You
During the registration and participation process, we may collect:
- Full Name
- Mobile Number (OTP Verification)
- Email Address
- User Category (Business Partner/Dealer, Retailer, RK Group Employee, Architect, Engineer, Contractor, Mason, General Public, Royal, Saathi)
- Address (optional)
- Picture (optional)
- Unique User ID
2. Information Automatically Collected
When you use Wonder Ticket, we may collect:
- Device Information (Operating System, Browser, IP Address)
- Network Information
- Usage Data (Page views, clicks, time spent on the platform)
- Location Data (If permitted by your device)
3. Contest Participation Data
To ensure fairness in contest participation, we collect:
- Match-wise predictions and responses
- Leaderboard scores and rankings
- Cumulative points across contests
- Time of contest entry and submission
- Tie-breaker criteria (Points Won, Random Ranking)
4. Payment Information (Prize Winners Only)
While Wonder Ticket does not charge for participation, prize winners may need to provide:
- Banking details, or other payment details for rewards processing
- PAN Card, Address and identity verification (for physical prizes like match tickets or a car)
We take appropriate security measures to protect this data and only request it from eligible winners.
Use of Information
We use your information to:
- Verify and register users
- Facilitate contest participation and record predictions
- Maintain real-time leaderboard rankings across different categories
- Communicate contest results, updates and rewards
- Improve user experience based on engagement data
- Prevent fraudulent activities and unauthorized access
- Send promotional offers, contest updates, and marketing materials (subject to user preferences)
- For any other purpose for which you give your consent
In the event we use your Personal Information for other purposes, not specified above, we will inform you about the specific purposes for processing of your personal information and, when required, our basis for doing so at the time we collect the Personal Information from you to the extent required by law.
Legal Basis for Processing
We will only process your personal data on the following legal bases:
- Consent: We will obtain your consent before processing your personal data for certain purposes, such as sending you marketing communications.
- Contract: We may need to process your personal data to fulfill our contractual obligations or similar arrangements with you, such as providing you with our services/products, availing of services from you, or procuring goods from you.
- Legal Obligation: We may be required to process your personal data to comply with applicable laws and regulations.
Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your personal data under the following conditions:
1. With Our Affiliates and Partners
- To facilitate contest operations and reward distribution
- To enhance the contest experience with sponsors (e.g., TATA IPL associations)
2. With Third-Party Service Providers
- Data analytics, cloud storage, and IT support providers may process information on our behalf to enhance platform performance
3. For Legal Compliance
- If required by law, regulatory authorities, or in response to valid legal requests
4. For Business Transfers
- In case of a merger, acquisition, or transfer of business assets, user information may be part of the transaction
Cookies and Tracking Technologies
To improve your experience on Wonder Ticket, we use:
- Cookies: To remember login sessions and contest participation history.
- Web Beacons: To measure interactions and engagement.
- Third-Party Analytics Tools: To enhance usability and performance.
You can manage cookie settings in your browser. However, disabling cookies may affect some platform features, such as leaderboard tracking and contest participation history.
Data Retention
We retain your data only as long as necessary for:
- The duration of TATA IPL 2025 and subsequent prize distribution.
- Compliance with legal and regulatory obligations.
- User account management and leaderboard tracking.
Users may request account deletion or withdraw consent to process personal information. However, contest participation data (leaderboard scores, match participation, and cumulative rankings) may be retained in anonymized form for analytics and reporting.
User Rights and Choices
As a user of Wonder Ticket, you have the following rights:
- Right to Access: You have the right to view and request copies of your personal data. You can inquire about whether your data is being processed and obtain information about the processing activities. You may view your personal details from your account settings.
- Right to Correct: You have the right to request the correction of inaccurate or outdated personal information. If any data is incomplete or misleading, you have the right to have it updated.
- Right to Delete: You have the right to request the deletion of your personal data. However, this right may be subject to exemptions based on legal requirements.
- Right to Withdraw Consent: You have the right to withdraw previously given consent to process your personal data. Withdrawal will not affect the lawfulness of prior processing. To withdraw your consent, contact our support team through the Contact section on the platform.
- Right of Grievance Redressal: You have the right to easily register a grievance regarding the processing of your personal data. Contact our support team through the Contact section on the platform.
- Right to Nominate: You have the right to nominate another individual to exercise your rights as a Data Principal in the event of your death or incapacity, as defined by the Digital Personal Data Protection Act.
At any stage, you can withdraw your consent to the retention, storage, or processing of your personal information, and we shall erase the personal information withdrawn by you unless there is a contractual or legal obligation to retain it. However, upon such withdrawal, the Company may be restricted or unable to communicate with you and provide you with services required for fulfilling obligations.
To exercise these rights, contact our support team through the Contact section on the platform.
Security Measures
We take reasonable steps to secure your data:
- Encryption: Personal data is encrypted during transmission.
- Access Controls: Only authorized personnel can access user data.
- Secure Storage: Data is stored in firewalled and password-protected servers.
However, no system is completely secure. Users are advised to use strong passwords and protect their credentials to enhance security.
Children’s Privacy
Wonder Ticket is intended for users above the age of 18. We do not knowingly collect data from children. If a child has provided us with personal data, their guardians can request data deletion.
Links to External Sites
Our platform may contain links to third-party websites (e.g., sponsor sites, TATA IPL-related content). We are not responsible for their privacy policies. Users should review external privacy policies before sharing any information.
Advertising and Promotions
We may display advertisements, including TATA IPL-related promotions and offers. These may be:
- Personalized based on your contest activity
- Delivered via email, SMS, or push notifications
You can opt out of promotional communications through account settings.
Update to Privacy Policy
We may from time to time update this Privacy Policy, and such updates shall be deemed valid and applicable to you.